Question 1

Can I visit the factory during my build?

Accepted Answer

Yes. Factory visits to our Chihuahua facility can be arranged at key production milestones. We encourage it.

Question 2

Can I make changes after the design is locked?

Accepted Answer

Design changes are possible up to the point manufacturing begins. After that, structural changes are not possible — but finish selections and some mechanical configurations can still be adjusted.

Question 3

How long does factory assembly take?

Accepted Answer

Once on the production line, a typical module is fully assembled, plumbed, wired, and finished in 14-21 days. The controlled environment eliminates weather delays.

Question 4

Who handles the site preparation?

Accepted Answer

You or your local general contractor handle the site prep (foundation, utility trenching, grading) while we build the unit. We provide full structural and utility connection plans.

Question 5

Is the foundation included?

Accepted Answer

No. Because soil conditions and local frost lines vary wildly, foundation engineering and pouring must be handled locally. We supply the stamped plans for the required foundation connection.

Question 6

How does financing work?

Accepted Answer

Because Futurity units are placed on permanent foundations, they qualify for conventional mortgages, VA loans, and FHA loans. They are appraised identically to site-built homes.

Question 7

How is the unit delivered to my site?

Accepted Answer

Modules are transported via specialized heavy-haul flatbed trucks. We handle the logistics planning, oversized load permitting, and highway escorts required to reach your site.

Question 8

Do you deliver to remote areas?

Accepted Answer

Yes, provided there is road access capable of handling a 60-70 foot tractor-trailer. We conduct a route feasibility study before finalizing any contract to ensure delivery is possible.

Question 9

Who cranes the unit onto the foundation?

Accepted Answer

We coordinate with local crane operators. The cost of the crane is included in your delivery and installation quote, handled by certified riggers.

Question 10

What is the payment schedule?

Accepted Answer

Typically, a 20% deposit secures your production slot. 30% is due at framing, 40% prior to shipment, and the final 10% upon successful installation and sign-off.

Question 11

What is the R-value of the walls and roof?

Accepted Answer

Our standard assembly features R-32 closed-cell spray foam in the walls and R-80 in the roof, creating an exceptionally tight thermal envelope that drastically reduces HVAC loads.

Question 12

Can I choose my own appliances?

Accepted Answer

We offer several curated appliance packages from brands like Bosch, Fisher & Paykel, and Miele. If you prefer to supply your own, we can deliver the unit 'appliance-ready' with the necessary hookups.

Question 13

Are the homes built with steel or wood framing?

Accepted Answer

Futurity uses commercial-grade 14-gauge cold-formed steel framing. It is lighter, stronger, perfectly straight, and immune to rot, termites, and warping compared to traditional timber.

Question 14

What smart home features are standard?

Accepted Answer

Every unit includes Lutron Caseta smart lighting, Ecobee smart thermostats, and a unified low-voltage control panel, all compatible with Apple HomeKit, Google, and Alexa.

Question 15

How durable is the exterior cladding?

Accepted Answer

Our standard architectural aluminum panels are marine-grade and feature a Kynar 500 finish, engineered to resist fading, chalking, and corrosion for decades with zero maintenance.

Question 16

What is included in the 2-5-10 warranty?

Accepted Answer

2 years on all labor and materials. 5 years on the building envelope (water penetration, cladding, windows). 10 years on structural integrity. This is the industry-leading standard.

Question 17

Who handles warranty claims?

Accepted Answer

We do. You have a single point of contact via our owner's portal. If a warranty issue arises, we dispatch our certified local partners to resolve it, fully paid by us.

Question 18

Are the mechanical systems under separate warranties?

Accepted Answer

Yes, HVAC systems, water heaters, and appliances carry their own manufacturer warranties, typically ranging from 5 to 10 years, which are fully transferred to you upon handover.

Question 19

Do you provide an owner's manual?

Accepted Answer

Every home comes with a digital twin and an exhaustive digital owner's manual detailing every system, maintenance schedule, paint code, and component serial number.

Question 20

What happens if my unit is damaged during transport?

Accepted Answer

Futurity carries comprehensive freight and rigging insurance. You are completely protected from the moment the module leaves our factory until it is securely fastened to your foundation.

Total Transparency.